KNOWLEDGE AREAS:

• Basic knowledge of clients’ business
• Industry survey of clients assigned
• Monitors status of projects, keeping everyone informed and producing status reports
• Responsible for keeping teams supplied with any information or stimulus about the brand or market that may be useful in the development process

ACCOUNTABILITY:

Reports to: Group Account Director

ROLE AND RESPONSIBILITY:

Task Areas:

• Source of all industry brand, competitor and consumer information
• Regularly monitors and analyses competitive communication advertising and competitive product activity
• Gain an understanding of qualitative and quantitative research and can assist in developing relevant research stimulus materials
• Supports Account Manager/Director in the control of the communication process manages central filing, estimates, timing plans, deadlines, Client and internal meetings etc
• Effective organization of meetings, diaries, presentation materials and refreshments
• Records all client meetings, key conversations and decisions in contact reports and distribute them within 24 hours
• Listen carefully to client requests, report them accurately and action them expediently
• Check that all client approvals are sought and given prior to commencement of any work
• Has an excellent eye for detail, ensuring the quality and accuracy of all materials prior to presentation either internally or externally
• Performs day-to-day account work which may include drafting a wide range of written materials, coordinating events, maintaining client and media contact, managing projects performed with and by others and supervising interns
• Is fully familiar with Company’s communications plans for accounts and understands and tracks clients’ businesses
• Engage in project beyond area of specialty
• Media relations: Build a database of journalists and publishers
• Any other lawfully assigned duties

Project Management

• Supports achievement of, the company’s vision and exemplifies the company’s mission
• Demonstrates initiative in identifying and proposing enhanced ways to advance team, group, agency and client interests
• Operates with a high degree of independence, but knows when to rely on own judgment and when to seek advice of supervisor and other team members
• Applies sound judgment in anticipating and taking action to avoid many workplace and client issues and problems
• Proactively looks for solutions when problems arise

Client Management

• Liaising between client, outside suppliers and other internal and external contacts.
• Create and develop a positive and professional relationship with your client and other relevant contacts.
• Represents/merchandises the client’s business within the agency.
• Regularly seeks our ways to add value to the client/agency relationship.

Commercial Management

• Develops an expert understanding of the Agency’s financial systems, taking specific. financial responsibility as delegated by the Account Manager/Account Director.
• Liaise with Traffic and Production to ensure that creative work, cost estimates and production remain within the timing plan so that work is delivered on budget and on time.
• Is responsible for ensuring that all estimates are presented and approved by client expediently and that no work commences without this approval.
• Ensures that work produced is within the agreed timelines and budgets.

Talent Management and Relationship building:

• Demonstrates value to clients and colleagues on programs that build rapport
• Responsible for effective team communication, both written and verbal, ensuring all team members and clients receive contact reports, briefs, market information, timing schedules, minutes etc.
• Develop teams through coaching and mentoring
• Delegate effectively
• Form strong and enduring relationships with all team members
• Motivate other members of the project team during difficult times, absorbing their anxieties and keep the project moving forward.

REQUIRED EXPERIENCE:

• Bachelor’s degree in communication & marketing or any other related field
• At least two (2) years’ work experience working in a busy office environment, preferably within the marketing/communications industry
• Analytical, creative and have a genuine interest in consumers and brands
• Experience of working across several projects simultaneously, juggling the day-to day work to meet client deadlines
• Knowledge of Microsoft office, Word, Excel, PPT
• Experience of presenting and influencing clients

REQUIRED ATTRIBUTES:

• Eye for detail
• Team Player, outgoing and dependable
• Great communication skills, both written and verbal
• Fastidious organisational skills with a high attention to detail
• Proactive and able to self-motivate
• Good team player
• Flexible, strong problem-solving skills

KEY PERFORMANCE INDICATORS

• Daily media monitoring for the client assigned – by 7:00 a.m.
• Understanding the industry – Quarterly industry trend reports
• Media relations – Minimum of 2 successful pitches per month
• New business – contribute to at least 10% of the POD budge

HOW TO APPLY

Please share your updated CV to recruitment@oxygene.africa, using “Senior Account Executive” as the application subject. The application will close on Wednesday, 16^th September 2026 at 5.00PM.